About Us:
We are a well-established home care provider delivering high-quality care to clients across Harlow and Epping. With a strong local presence and a growing client base, we’re looking for an experienced and motivated Registered Manager to lead the service—with the support of a dedicated Care Coordinator.

The Role:
As the Registered Manager, you will oversee and drive the operational and regulatory performance of the service. You’ll be supported by a Care Coordinator to ensure the smooth day-to-day delivery of care and rota management.

Key Responsibilities:

Oversee the delivery of care across Harlow and Epping

• Ensure full compliance with CQC standards and lead on quality audits

• Line-manage the Care Coordinator and wider care team

• Support recruitment, retention, and training of care staff

• Manage safeguarding concerns and ensure all incidents are properly handled

• Liaise with local authorities and commissioners

• Promote a culture of excellence and accountability within the team

You Must Have:

• Minimum 2 years’ experience as a Registered Manager in domiciliary care

• NVQ Level 5 in Leadership & Management (or willing to complete)

• Strong working knowledge of CQC regulations and standards

• Confidence in managing teams, rotas, and audits

• A genuine passion for providing outstanding home care

• A full driving licence and the ability to travel locally

What You’ll Get:

• Competitive salary (dependent on experience)

• Supportive Nominated Individual and operational input when needed

• Dedicated Care Coordinator to assist you from day one

• The chance to grow and shape a service with autonomy

• A values-led organisation with a loyal client base